Ditobet Account Verification (KYC) Process
Ditobet runs KYC checks to confirm who you are, where you live, and that the payment method belongs to you. Verification happens inside the account area, where you upload photos or scans and wait for a review.
- Identity (ID/Passport): Ditobet asks for a clear colour photo or scan of a valid government ID. Accepted documents typically include a passport, national ID card, or driving licence. The upload needs to show the full document (all corners visible), your photo, your name, date of birth, document number, and the expiry date. If Ditobet requests a selfie check, you submit a live selfie or a selfie holding the ID, depending on the on-screen instructions.
- Address proof: Ditobet requests a document that shows your full name and current residential address. Common examples are a utility bill (electricity, water, gas), a bank statement, or a government letter. The document needs a recent issue date; Ditobet typically accepts documents dated within the last 3 months. Screenshots are often rejected if they don’t show the issuer, date, and full page layout.
- Payment method: Ditobet verifies the deposit method when required, especially for card payments. For a bank card, Ditobet may request photos of the card; you cover the middle digits and the CVV, leaving the last 4 digits visible and the cardholder name readable. For e-wallets, Ditobet may request a screenshot of the wallet profile page showing your name and account email/ID, plus proof of the funding source if the wallet was topped up by card or bank transfer.
Ditobet triggers KYC in three main cases: before the first withdrawal, when cumulative deposits or withdrawals pass an internal threshold, and when the security system flags a mismatch (name on the payment method doesn’t match the account, repeated failed logins, VPN/proxy use, or unusual transaction patterns). Ditobet can also request KYC after a password reset or changes to personal details.
Review time depends on workload and the quality of the files. A clean submission is commonly reviewed within 24 hours, while manual checks can take 48–72 hours. If a document is rejected